什么是厂家级服务

888贵宾会秉持“真诚地为用户设想”的理念,采用定制化的服务模式,为用户的差异化需求提供灵活的不同等级的服务。

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Customer Value

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  • Customize the training content in combination with on-site projects to better suit the actual needs of customers.

  • Improve the theoretical level of O&M personnel and their practical use experience of system software.

  • Solve the difficulties in daily O&M process and improve operational reliability.

  • Enhance communication and contact between both parties and improve service assurance.

Training and Learning

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    Training Centers

    HollySys has well-established training centers in Singapore, China, India, and Indonesia, equipped with experienced trainers to provide practical courses on systems and products.

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    On-Line Training Services

    HollySys provides online training services, allowing trainees to learn system O&M knowledge and new technologies through the network platform. Flexible and convenient online training allows trainees to schedule learning sessions at their convenience, access a wealth of learning materials, engage in real-time interaction, save time and costs, and enhance learning outcomes.

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    Onsite Training Services

    HollySys provides on-site training services with practical guidance by our professional trainers. The on-site training offers personalized guidance, allowing trainees to work hands-on with actual equipment for an intuitive understanding of the knowledge acquired. The trainer provides immediate answers to questions, enhancing operational skills and the capacity to solve real-world problems.

Maintenance

  • Technical Support

    Adhering to the concept of "safety first", HollySys possesses professional system knowledge and rich experience in system operation and service. We stand ready to bring you technical support, empowering you to achieve and maintain maximum efficiency.

  • Annual Warranty

    Our annual warranty aims to improve system reliability, ensure safe and stable operation. It optimizes spare parts management, extends service life of system, enhances the ability of O&M personnel while reducing maintenance costs.

  • Scheduled Onsite Maintenance

    Scheduled onsite maintenance during the operation of the control system can better monitor the operating status, detect and resolve problems in advance, ensuring the efficient operation of the production system.

  • Spare Parts Management

    HollySys provides a comprehensive list of on-site spare parts, customizes spare parts plans, and offers targeted spare part configuration and replacement solutions. This ensures the stable, continuous operation of your system and minimizes unplanned downtime due to hardware issues.

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